To my horror 2 days later on July 8th, Amy emailed to let me know that all the banjo spots were gone. I frantically contacted her to let her know that I already has a receipt confirming my $899 purchase to attend the Banjo Camp. She replied that I had signed up for guitar lessons, not the banjo. I was heart-broken. For $3,000 I wanted to attend the Banjo Camp, which is what was advertised when they first contacted me. Nothing was mentioned about guitar lessons. Amy ass-u-med that I understood these things, but I had no clue.
Unbelievably, Amy actually blamed me, accusing me of not noticing on their store's website that the drop down menu showed different instruments. How was I supposed to know? She sent me a sign-up link for guitar, when I had plainly only shown interest in the "BANJO CAMP." It is unwise that their website defaults for the guitar, when everything about Ben's business centers around the banjo, hence, "Banjo Ben Clark."
Plus, Amy should have clarified when she sent me a sign-up link that the banjo spots had already been taken. She didn't say a word, she just sent the sign-up link, so I reasonably thought there were still available spots. Why would Amy send me a sign-up link for guitar, when I had plainly said I wanted to attend the Banjo Camp" in Montana, and bring my "banjo"?
So, I immediately (36 hours after making reservations) cancelled everything. I was able to obtain a full refund from United and American Airlines, and the Travelodge by Wyndham hotel, but the ungodly thieves at Alamo car rental refused to refund a single penny of my $619.20. After the dust settled weeks later, and it was confirmed that I had lost $619.20, I kindly contacted Ben Clark General Store, to explain that Amy hadn't explained anything to me, which caused the whole problem. Their store is at fault, not me.
I simply requested kindly that they allow me to attend a future Banjo Camp at a $619 discount, so that I could recoup my losses. But both Amy and Jake Stogdill totally ignored me. I emailed them again, but they still ignored me again. They couldn't have cared less.
Kindly said, Ben Clark owes me $619.20, because their employee Amy caused this situation by not doing her job, and Jake (the store manager) didn't even bother to respond to my request for restitution, which would be the Christian thing for them to do. I am a born-again Christian, as is Ben, who is also a Baptist pastor according to their website. They need to treat people (their customers) MUCH better. Thank you for reading. SHAME on Ben Clark and his employees. Evidently Ben Clark is a Christian in name only, not in practice. He's a phony!
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