I had received an advertisement that they emailed me, about an upcoming Banjo Camp in Bigfork, Montana, on August 15, 16 and 17 of 2024. I really wanted to attend the event, but it was only 6 weeks away. So, on July 6th, 2024, I kindly contacted Ben Clark's General Store to inquire if there were any openings left. Amy at Ben Clark's Store replied to my inquiry. All she sent me was a signup website, which showed that there were still openings. I was so happy and excited, so I gladly paid the $899. I signed-up and received a confirmation email showing that I had purchased my spot to attend the Banjo Camp. I had made it very clear to Amy that I would be bringing my Deering Goodtime Special banjo with me to the Banjo Camp.
I do not like to put off until tomorrow what I can do today. So, I used Priceline on July 6th to purchase my reservations. I had planned to stay in Kalispell and drive 35 minutes down to Bigfork for the Banjo Camp. The entire travel package cost me $2,077.25 total. Great, I thought, I'm all set.
To my horror, Amy emailed me 2 days later on Monday, August 8th, to let me know that all of the banjo spots were already filled. I immediately contacted her to let her know that I had already purchased my spot, and had a confirmation number that they billed my credit card for $899. She said that I had signed up for guitar lessons, not banjo. I was sickened and disgusted, because I have no interest in guitar lessons. I had plainly told Amy that I am bringing my Deering banjo and want to attend the Banjo Camp. I'd like to make some factual observations:
- Amy foolishly ass-u-med that I understood how their website works, but I sincerely didn't.
- Amy never mentioned in her first email to me that the banjo spots were all gone, which is her fault.
- Their website defaults for guitar lessons, which is insane when everything about Ben's name is associated with the banjo. How the hell was I supposed to know that I was signing up for guitar lessons?
- Why in the world would Amy send me a sign-up page for the guitar, when I had plainly said that I wanted to come to their “Banjo Camp” in Montana, with my Deering Goodtime Special “banjo”? Amy is 100% to blame!
I have contacted Ben Clark's General Store about this matter, but they have horribly chosen to completely ignore me. Well, I won't shut up about it! I kindly requested that Ben Clark's General Store allow me to attend a future Banjo Camp at a reduced cost of $279 instead of the usual $899, so I can recoup the $619 that I lot because Amy didn't explain anything to me. She is 100% to blame for this misunderstanding. I've always paid for my mistakes, I shouldn't have to pay for Amy's too.
I have already filed complaints at Consumer Affairs against Priceline, Alamo and Ben Clark's General Store for their greed, but none of them care. They're dirty thieves, greedy sharks! They haven't even responded. They are all ungodly. Evidently Ben Clark's Store is no better, because they don't care either. What the hell has our nation become? Does anybody fear God anymore? Companies just bilk other people with impunity. Ben Clark owes me $619.20.
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